Nerissa Labradorite and Aqua Chalcedony Pendant Necklace

We have been using recycled metals since the very beginning of our brand, always producing small batches of jewellery to avoid over-production.

We use either 21ct gold-plated recycled brass or 18ct gold-plated recycled sterling silver, without compromising on the beauty and quality of our pieces.

Our name, Ottoman Hands, was inspired by the artisans that create our unique jewellery.

To this day, we are working with the same workshop in the heart of Istanbul, that produces the majority of our hand-crafted jewellery. We will only ever work with manufacturers who share our values and treat their workers fairly.

Our mailing boxes and our jewellery boxes are created with FSC-certified paper from 70% recycled sources and our pouches are made from 100% cotton. With no foam or velour inserts, our packaging is not just beautiful to gift and reuse, but also plastic-free, 100% recyclable and biodegradable.

In order to reduce packaging waste, we may sometimes use one jewellery box for two small pouches. If you have purchased the gift wrap option with your order, each piece will come in an individual jewellery box, as well as a gift bag.

with carbon-neutral shipping

-

No EU duties and fees

Click here for more information on shipping

In a rush? To receive your order by 1pm the next day, just make sure to place your order by 1pm on Monday-Friday.

Next day deliveries are available from Monday-Saturday, excluding Sundays and Bank Holidays. Please note this service may require a signature.

To make gift-giving easy, we have extended our returns period for the festive season. 

Any orders placed from 10th November - 26th December can be returned until the 10th January 2025.

For orders outside that period our standard policy below applies.

-

Please note that earrings and any other pierced jewellery cannot be returned or exchanged for hygiene reasons.

-

Click here for more information on our returns policy

In order to reduce packaging waste, we may sometimes use one jewellery box for two small pouches.

If you have purchased the gift wrap option with your order, each piece will come in an individual jewellery box, as well as a gift bag.

Our parcels are tracked to your doorstep.

-

UK Standard Delivery: 2-3 working days

UK Express Next Day Delivery by 1pm (excl. Sundays)

-

EU Standard Delivery: 5-10 working days

EU Express Delivery: 1-3 working days

-

USA Standard Delivery: 5-10 working days

USA Express Delivery: 1-3 working days

-

ROW Standard Delivery: 5-10 working days

ROW Express Delivery: 3-5 working days

-

Click here for more information on shipping

EU: No VAT / duties at delivery for our EU customers

USA: orders up to $800 will be duty-free

Australia / NZ: orders up to $1000 AUD will be duty-free

-

For most international orders there is likely to be a VAT or customs charge upon arrival of your package, that is determined from country to country. Please check your country's import value threshold to determine whether your order will incur extra fees or not.

Every Ottoman Hands piece purchased on our website is covered by a 1 year warranty with a valid proof of purchase.

Click here for more information